PRIVACY POLICY
This Privacy Policy intends to give you the general rules of privacy and treatment of your personal data that we collect and manage.
The privacy policy is related to the current website, we are not responsible for any content or privacy policy of other websites. Any external link will be clearly identified.
By accessing our website, you agree to accept and respect this Privacy Policy.
General Information
Our website fully respects your privacy rights and will not collect any Personal Information in an abusive manner. Any personal information you provide to us will be treated in a safe and confidential manner, and the General Data Protection Regulation (GDPR) will be the legal basis for data protection.
cOLLECTION AND USE OF PERSONAL INFORMATION
Requests related to the information provided
If you are apprehensive about how the information provided through our website is treated, please do not hesitate to submit all your questions to us.
Your rights as data subject
The General Regulation on Data Protection confers rights on the data subjects so that they can have a simple control over them.
In case of doubts or to exercise your rights you can contact us through the email: info@mymist.pt
You should include all possible forms of identification, including the data you have previously provided through the website.
Below are some of your rights:
Right to access and portability
Upon request we will send you an email with the information we have about you in our database. You can also request us to send your data in a structured file with the extension csv. In the exercise of your portability right you may request that we directly transmit the data to another entity, as far as technically possible.
Right to Forgetfulness
You may require us to delete your personal data except when we use the data for compliance with contractual and legal obligations.
Right of rectification
You can at any time request the correction of personal data concerning you and that are incorrect. In most cases, you can perform these patches autonomously through your client area.
WHY WE TREAT YOUR PERSONAL DATA
The need for data processing varies by case.
Shop user registration
If you decide to register as a user in our online store we need to identify you to give you access to the various functionalities. This data is stored until you cancel your registration.
Online Shopping process
We collect some additional data in the purchase process to conclude the purchase and sale agreement and service provision, namely:
- Communicate with you regarding the status of the order;
- Process the shipment of the order;
- Activate mechanisms to prevent potential fraud during the purchase process and block the transaction;
- Manage possible returns after purchases are made;
- Legal purposes such as billing.
- We will process your data for as long as necessary to manage the purchase of the products or services you have purchased as well as to fulfill other legal obligations.
The data you provide us will not be transmitted to third parties except to guarantee the delivery of your order and in this case may be provided to the logistics operator responsible for delivery, which will be contractually bound to Article 28 of the RGPD.
Contact Form
The data you provide to us when you fill out the contact form (s) on the website are treated as confidential and are only used in the processing of the request you sent us.
The length of time for which personal data is stored and stored varies according to the purpose for which the information is processed. We usually delete or anonymize all personal information within 90 days of submitting the final response.
The data you provide us will not be passed on to third parties.
Newsletter submission
On our website you have the possibility to register to receive our newsletter. If you have authorized the sending of our newsletter, we will use your email address and possibly the name for sending information about products, promotions and news of our brand.
You may revoke the consent to send the newsletter at any time through your customer area (where applicable) or by clicking the link to the cancellation page we placed at the end of each newsletter. Revocation leads to the deletion of collected user data.
We may eventually resort to external processors hired to send the newsletter, these will be contractually bound to Article 28 of the RGPD. We exclude the possibility of a broader transmission to third parties.
Access Registration
Access Registration
By accessing our website through the browser used on your device, the following data is automatically and without your intervention sent to the web server and stored in our database:
- the IP address of the device that accesses the internet;
- the date and time of access;
- the browser used and eventually the operating system (User Agent).
We collect this information to perform system security and stability analyzes as well as to ensure that the connection to the website is made smoothly.
We exclude in principle the possibility of transmitting this data to third parties.
Google Analytics
To develop satisfactory user experiences and continuous optimization of our website we use Google Analytics, a web analytics service owned by Google Inc. In this context, anonymous usage profiles are created and cookies are used. In this process the cookie generates the following information about your use of our website:
- browser type / version,
- operating system used,
- Referrer (the page visited immediately before),
- host name of the accessing computer (IP address),
- server query time.
The information collected is used to analyze the use of our website. IP addresses are anonymized so that they cannot be assigned to people. In reports based on Google Analytics there is therefore no personal reference.
The setting of these cookies is predetermined by the service proposed by Google and the information generated by the cookie about the use of the website is transmitted and stored by this entity. For more information see Google's privacy policy: https://policies.google.com/privacy
Changes to privacy policy
We may modify the information set out in our Privacy Policy as we see fit. If the change you make is significant to your privacy, we will notify you via our website by posting a prominent notice and / or sending a message to your email address, where applicable.
You should then review the changes, evaluate them and oppose or cancel any service if you wish.
InformATION ABOUT COOKIES
We use cookies on our website to help us optimize the various pages and to improve your user experience. Cookies are small files that a website, when visited by the user, places on your device through the web browser (browser). Cookies do no harm, do not contain viruses, trojan horses, or other harmful software.
The information stored in cookies from our website is used solely by us and is never provided to third parties, except third party cookies that are used and managed by external entities and are intended for statistical analysis and any security mechanisms.
We use cookies to
- Collect Information about how you use the website, for example, which pages you visited, the average length of visit, etc. This cookie is related to Google Analytics.
ensure it remains authenticated when browsing the various pages of the website after logging in.
- Present your shopping cart.
- Remember your preferences such as language, region, currency, etc.
You can always block the use of cookies by activating this option in your browser and you can do so for all cookies or just for some. Please note that blocking or deleting one or more cookies used by our website may not work as expected.
For more information on this topic and how to manage cookies you can visit: www.allaboutcookies.org.